Matt notes that even though Netscape 4 is approaching its FIFTH birthday, clients still complain if a site breaks using it. I work in the computer retail business, and I’m still dealing with many many people using Windows 95. That one is SEVEN years old. Even though the computer and internet industries change rapidly, the people who use these products resist change to the point of lunacy. They think every new “upgrade” is some sort of trick to get them to spend more money. Sure, they’re partially right, but sometimes I just want to shake them anyway.